Shipping policy
We ship from our TX / CA warehouse, we can ship to Canada and U.S (EXCEPT Alaska, Hawaii, and Puerto Rico) [We are currently unable to ship to Canada. We will provide a separate notification once service resumes.]
|
Country/Region |
Shipping Method |
Cost |
Shipping Time |
|
United States |
Free Shipping | 0.00 | 7-15 Business Days |
|
United States |
Lift Gate For Delivery |
70 |
7-15 Business Days |
We can also ship to Canada, please send an email telling your specific address. We will calculate the extra tax and give you the final price. You can buy the machine from us if you are satisfied with the final price.
| Country/Region | Shipping Time |
| Canada | About 15 days |
Canada Shipping cost
Free shipping, but need to Charge extra customs clearance fees and tax, depending on the price, usually ($300-$900), contact us for the exact fee
Shipping Carrier
| Item | Shipping Carrier |
| Large machine | Priority1, RRTS, TFORCE |
| PTO shaft | FedEx, UPS |
- Once the order has shipped out you will receive an email with the carrier and the tracking number for your order.
- Click the Tracking number to the tracking page and stay up-to-date on your delivery.
Shipping Cost
- We provide a Free shipping service for all orders on the website.
- Each product page has information about the package size and weight and requirements for offloading.
- Extra charges might be incurred for offloading oversized items if a forklift or equivalent is not available to help offload at the receiving location.
- If you cannot unload the machine, lift gate service is available for an additional $70 at the time the machine is purchased, you can click the option "Liftgate for delivery" when placing the order.
Order Processing Time
- Order processing time is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
-
The processing time begins from the date you placed your order. It usually takes 1-3 business day to process your order. Once we've processed it, we can then ship it.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Things to Know
- Shipments that arrive damaged must be signed as damaged when received. If there is damage, please ensure you indicate that there is damage to the freight company and contact us to report the damage.
Backordered Items
- We do our best to prevent back orders, they do occasionally happen. The item will be sent as soon as our warehouse receives a new shipment.
- If the back ordered item is discontinued or unavailable, the item will be canceled from your order and you will be refunded. There may be a comparable item or upgraded version available. Please email us for assistance.
E-mail: service@agrotkindustrial.com
Warehouse-TX: 4433 South Dr, Houston TX 77053, United States
Operation Time: 9:00 am - 5:00 pm (CDT)
Warehouse Phone: +1 (657) 509-0707
Warehouse-CA: 2602 Halladay Street, Santa Ana, CA 92707, United States
Operation Time: 9:00 am - 6:00 pm (PDT)
Warehouse Phone: +1 (949) 898-7669